When all of the critical as well as learned-through-experience information lives in your head (or the head of a person who no longer works here—Yikes!!) it drags out delegation and onboarding processes, creating new complications which take up much more of your time ($$$) than necessary.
At the end of the day, you didn’t get the things done that only you can do (which was the whole reason for delegating and hiring a new admin, anyway). And, your new admin isn’t set up for success.
It doesn’t have to be that way.
It’s really an incredibly specific and proven process that I’ve developed over the years of my own admin experience as well as helping other small business owners.
We’re the wind beneath your wings.
I help small business owners streamline and document administrative operational processes so that they have more time to do the things that only they can do. Grey House is where I can bring many of my talents together all under one roof by providing a combination of both virtual assistance and project coordination to customize a systematic plan (a grand design—if you will) and guide you down a path that will give you back more of what you really need—time.
I wholeheartedly embrace the philosophy of “A place for everything and everything in its place”.
You could say I’m a bit of a nerd when it comes to all things system implementation and project management. I tend to lean more analytical and process based than your average admin. When people are looking to streamline a process or find a more efficient way to do something—I’m their go-to-gal.
Checklists and spreadsheets make my day.
Success is when you’re spending your time doing the things that only you can do.
(but you don’t)
I’ll help you declutter your inbox, take charge of your calendar, dive into thorough research, proofread and provide that crucial admin support, so you can leave those back office tasks behind. You can also count on me for expertly organizing meetings, delivering top-notch customer service, and handling data work with a keen eye for accuracy.
If your admin suddenly wins the lottery (lucky them!), it would be fantastic to have a guide with everything your new admin needs to know. Onboarding will be so much more efficient once your processes have been documented and streamlined.
I’m your go-to person. If your databases, files, task managers, and internal processes are a bit of a mess, I’ll introduce better systems to make your business or home run like a well-oiled machine.
Whether it’s planning an event, organizing a weekend getaway, meal planning, handling home projects and maintenance schedules, or documenting family history and writing heartfelt letters, I’ve got you covered.
North Star HQ
Not The Marketing Girl
4% Revolution
Greg L.
Some folks delegate because they’re swamped or need some guidance. If you’re content with your task load and your sanity is intact as well, carry on. If you’d prefer to hand-off the work so that you can focus on other things—I’m here for you.
I have 15 years of admin and customer service experience—six of those have been in the virtual realm. I’ve tackled all kinds of roles such as: Administrative Assistant, Bookkeeper, Recordkeeper, Implementer, Project Manager, Client Advocate, Trainer, Talent Manager, Quality Assurance Verifier, and Director of Operations.
I use an online project management tool you’ll have access to, so you’re informed as little or as much as you want to be.
Time Tracking: We’ll figure out your needs and then I’ll work up to that amount each week, tracked in 15-minute chunks. Communication: Walkie-talkies (j/k) We’ll communicate through email, phone, and scheduled reporting calls with a clear agenda to keep us on track.
I bill at $60 per hour. You’ll receive an invoice, and you can pay via check or electronically with Venmo. I don’t take credit card payments because I’d prefer not to pass on the processing fees. (this saves you money!) Hourly billing makes it a win-win: you pay for what you get, I get paid for my work, and it keeps the balance in our relationship. I’ve set this rate after researching industry standards, considering my six years of VA contracting experience. Typically, overseas VAs charge $3 – $15/hour, newbies go for $16 – $50/hour, experienced ones range from $51 – $100/hour, and specialists charge $100+. Remember, hiring an amateur can cost you more in the long run.
It’s cost-effective in the long run. With independent contractors, there’s no employee overhead, saving you money. Comparing hourly wages doesn’t consider the added expenses of office equipment, benefits, and the time you invest in hiring and managing an onsite assistant. When you tally up these costs, the onsite option can be pricier.
Absolutely! While there are some limitations to virtual work, you’ll be surprised by how much can be handled effectively from afar.
Spend your time doing the high-value stuff.
-Me